The Dashboard is your own personalised space, where you can access your account information, view your transaction and call history, .......
The Dashboard is your own personalised space, where you can access your account information, view your transaction and call history, see your favourite consultants and review feedback that you have left for consultants. You can also find copies of relevant policies and procedures and other helfpul information. Over time we will add content to your Dashboard to assist you to 'live the best version of your life' and this will be held in the Toolbox on your Dashboard.
The Wallet is the place where you can Add Funds, or Check Your Balance before connecting to one of our.......
The Wallet is the place where you can Add Funds, or Check Your Balance before connecting to one of our Consultants. When adding funds you will be redirected to our Payment Gateway.
We know that finding the 'right' consultant is the most important thing for our customers. We have tried to streamline processes.......
We know that finding the 'right' consultant is the most important thing for our customers. We have tried to streamline processes for you. To start with click on the tab "Psychic Fayre" in the menu at the top of the page. You will find all our consultants listed in terms of availability, and an brief outline of their rates, and skills. if you are drawn to one of them - click on the profile and 'view more' where you can see a more extensive list of their skills and specialities. You can use the Filter to sort by area of speciality, OR by rates, or by the skill set. You can even change the webpage view! If you are new to this kind of 'consultatation' you can go to the FAQ and enter a question in the "SEARCH" Bar to learn more about how they work. Once you have selected your Consultant Advisor - simply pick the method of communication you are looking for (chat message, audio or video). Estimate how much you plan to spend on your call - and fund your wallet to cover the duration of the call. if you run out of funds you can always top up and reconnect with them - we recommend that you don't over fund your wallet.
Each Consultant has their availability identified with a coloured light. An avialable consultant will have a green light. You will see th.......
Each Consultant has their availability identified with a coloured light. An avialable consultant will have a green light. You will see the options for a video, phone or chat conversation with them and their rates. If you select phone - this is an audio call where the Consultant does not have the video running.Check the call rates for the consultant and make not of the funds in your Wallet to prevent you being disconnected mid call. Then it is as simple as "click to connect'. When your funds expire your call will be terminated.
FREE MEMBERSHIP! No need to fund your wallet to join! You only pay for what you use!. You can access content and information for free. REALM is collaborative and inclusive, and designed to be customer responsive. Take a look at what we offer our Customers! Start your REALM journey today!
REALM is an Australian registered Business. People under the age of 18 are 'minors' and under the age of consent. Consumer protection laws bind Australian businesses, and minors are deemed to require 'protection' from any harmful practice. While REALM attempts to retain a service of integrity, realistically, on a global platform, there may be people of questionable intent who slip through our screening processes from time to time. While we have mechanisms for reporting Consultant misconduct, it would not be considered acceptable to 'open the door' to exploiting vulnerable younger people.
REALM has done everything within its power to secure the privacy and content of the Platform. Our website designers have put hours upon hours into trying to foolproof it from hacking. However, nothing online is guaranteed; consequently, REALM has chosen to minimise the amount of personal information we hold about a person online.
We don't save and share a customer's financial information; this is between the Customer and the payment gateway. For consultants, we do (as part of our legal obligations) retain the information for payments to the Customer and their business details. Details such as email and contact are shared only for business functions. Australian law says personal files and facts must be kept in a locked cabinet (paper copies). Other information is retained on a password-protected secure drive. When we redirect to a third party to conclude Business in the course of Business, we encourage you to read the third party privacy and confidentiality statements.
Regarding personal disclosures around Conflict of Interest (such as the disclosure of criminal convictions), this information is retained on a separate database with restricted access and held private for risk assessment and risk management purposes. Other measures we take is the deidentification of personal nformation on line, discouraging public use of private name, and the personal photos.
